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Provider Credentialing: What if the Insurance Is Closed?

Those inexperienced in the credentialing process world might be surprised to learn that insurance companies can close their panels and refuse to accept new providers. As surprising as this situation might sound, insurance company decision-makers can and do inform prospective applicants that they are not accepting new providers — and those being turned away are […]


Data from Claims Can Increase Your Practice Revenue

At WCH, we take pride in our ability to get the most reimbursement funds possible for our clients. We take the burden of billing and collection from clients so they can focus on providing medical services. However, for clients who want to take full advantage of the capabilities our billing program offers and gain the […]


WCH Announces Release of New Mobile Platform- Smart Bill

It seems almost everyone now prefers to access the digital world via mobile devices. In fact, as soon as they wake up, more than 50% of smartphone users pick up their phones. At WCH, we recognize the ubiquity of mobile device usage and want to ensure our clients can access our services in the most convenient […]


According to New York state law, when can you legally shred records?

Question: Dear Jennifer,[br][br] Hope you are having a nice summer. Please advise that it is OK to shred medical charts for adult patients if the patient has not been seen for six years or more (as per New York state law).[br][br] Thanks for your advice.[br][br] Sincerely,[br][br] — Dr. S[br][br] Answer:[br][br] Yes, as per New York state […]


Counseling to Prevent Tobacco Use — Reminder

The Centers for Medicare and Medicaid Services (CMS) will cover intermediate and intensive counseling to prevent tobacco use. The service must be provided by qualified physicians or practitioners for outpatient and hospitalized Medicare beneficiaries who use tobacco. Counseling to prevent tobacco use is a time-based service. The physician or practitioner’s documentation must show the amount […]


Who is responsible for patient records? Practice or treating doctor?

Question: Hello, Jennifer,[br][br] I work part-time as an associate in a multi-specialty dental practice. I specialize in pediatric dentistry, so most of the patient records will have to be kept until the child is 22 years of age. But am I responsible or the principals of the practice responsible for the child’s record keeping? All […]


WCH Employee Spotlight: Yuliya Mikashkina

At WCH, we are proud of our effective, efficient, hands-on approach to medical billing services — and particularly proud of our amazing employees! Customer service and satisfaction are of the utmost importance to us, which is why we continually invest in our staff members’ ongoing training and certification programs. Yuliya Mikashkina, an account representative at […]


What Could Electronic Records Do for Your Practice?

Leaders of many practices already know that an electronic health records (EHR) system can transform the practice and bring office compliance in order. Before, this news was shocking, but now everyone is used to it. EHR is a must, but there are still office managers who are debating whether to get a system or not. […]


WCH Experts Provide Internal Chart Auditing Services

Regulatory pressure from President Barack Obama’s health care law — the Affordable Care Act — and other legislation has led to a significant increase in the number of audits being performed. In response to the federal call for accountability and cost reduction, the Centers for Medicare and Medicaid Services (CMS) is auditing doctors in much […]


Interview with Alla Keinig on Increasing Reimbursement Rates

In last week’s article about an ASC increasing value for payors, The Ambulatory M&A Advisor discussed numerous ways that ASC’s can get their foot in the door with payors on the healthcare market. However, what happens when a center is already stable and poised to either renew their contract with their current payor or is fishing for a better […]